I am having trouble logging in to my account. Who can I contact for help?

If you are unable to login to your account due to a forgotten user name or password, please try the following:

  1. User name error – note that usernames are case sensitive. If you are still unsuccessful, email info@parkbuffaloairport.com with your request and first and last name and a representative will email you with the correct username on file.
  2. Password – Passwords are also case sensitive. If you have forgotten your password, use the “Forgot Password” function on the login screen to have it emailed to you. Your password will be reset to a computer generated code that you will be able to use to login. Once you have logged-in to your account, you can reset your password.
  3. If you are still having trouble logging in using the correct username and a new computer generated password, close out of the page and enter the login page through https://fpp.parkbuffaloairport.com/fpp (do not use a bookmark to re-access the page). By doing this you will clear out any extra characters that may have been put into the login fields. These are extra characters (like spaces) that happen from copying and pasting and that we can’t always see but the computer recognizes. You can also put your cursor in the username or password fields and hit the delete button a few times to make sure it has been completely cleared.

Posted in: Frequent Flyer FAQ